Refund / Return Policy
WhatsthePointcrystals is NOT responsible for any broken or damaged items that happen during transit or missing parcels . You need to speak to sendle or aus post about these issues .
Once your parcel is picked up I am not responsible for your parcel . Please email or ring the shipping company for anything to do with shipping .
Mystery Box Policy
Due to the nature of mystery boxes , returns and refunds are NOT available for change of mind/ disliking items as per the product description . You are agreeing to these terms when purchasing this item .