Policies

Refund / Return Policy

There is NO returning or refunding items due to change of mind , Cancelling orders or taking items out of an order . Please be 100% sure when you say sold as you are committing to purchasing that item .

Shipping policy

WhatsthePointcrystals is NOT responsible for any broken or damaged items that happen during transit or missing parcels . You need to speak to sendle or aus post about these issues .

Once your parcel is picked up I am not responsible for your parcel . Please email or ring the shipping company for anything to do with shipping .

Mystery Box Policy

Due to the nature of mystery boxes , returns and refunds are NOT available for change of mind/ disliking items as per the product description . You are agreeing to these terms when purchasing this item .